OUR CMM & OTHER TESTING EQUIPMENT
OUR SERVICE
Inspection

By cooperating with other trading companies, our factory Shaanxi Brilliant Machinery Co., Ltd. has exported our products for over 10 years to many countries and regions, such as: USA, UK, Germany, France, Italy, Middle Asia, Middle East, Africa, South Asia, etc. But now, we have our own international sales office, named Shaanxi Brilliant Import and Export Co., Ltd. During past 10 years, we have found a complete service system and the service net covers domestic and oversea market.


Brilliant Machinery has strong technical capabilities by establishing its own physics and chemistry labs and cooperating with some domestic scientific research institutes and constantly develops the products which are suitable for clients. Our Company have the perfect quality control means and complete metrology and inspection equipment. The company has formed the style of rich experience, strong design and processing capabilities, stable quality and good service, which make it establish a good reputation at home and abroad.

AFTER-SALES SERVICE FLOWCHART
After-sales service flowchart
Deliver products to customer
Create sales documents
Print sales documents
Archive
After-sales follow-up
Quality Ok
Quality
not Ok
Analyzing
Unqualified products
can be repaired
Unqualified products
can not be repaired
Option 1:
For small quantity
Option 2:
For large quantity
Option 1:
For small quantity
Option 2:
For large quantity
The customer makes local repair
and mail the cost invoice to us
Our cost approval
Refund the repair cost to the customer
Unqualified products are delivered back to us
We repair in our factory and then send
inspection reports to customer for approval
Deliver the quality products
to the customer
Deliver the quality products
to the customer
Deliver the quality products
to the customer with the
next batch production
Producing new quality parts
for the customer
Send reports to the customer
by email for approval
Producing new parts and send reports
to customer for approval
Unqualified products are delivered back to us
MEET OUR TESTING APPARATUS
OUR STANDARD PACKING METHOD